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Are you planning to put in a fence, plant a tree or bush, build a patio or deck, or any excavation project? Remember, before beginning any project that involves digging, call NM811 - by dialing 811.

When you call 811, utility operators will come out, free of charge, and mark the location of their respective utility lines -- electric, telephone/cable, water, sewer and natural gas. New Mexico Gas Company marks natural gas lines in yellow. Remember, these markers will not indicate the depth or pressure of the pipes or lines.

Call at least two business days before every digging project. It’s the law. Most importantly, it’s to make sure you don’t accidentally hit an underground natural gas pipeline or utility and cause serious injury to yourself and others, disrupt service to an entire neighborhood, and possibly result in costly damages for which you may be charged to repair and could lead to fines from the New Mexico Public Regulation Commission. Failing to call before digging results in more than 200,000 unintentional hits to underground utilities every year in the United States.

Gas pipelines, called distribution lines, run under streets, sidewalks and neighborhoods to service homes and businesses. These lines may only be a few inches deep, due to erosion, landscaping and other activities. Striking a natural gas pipeline could result in damage, including explosions, and risk lives. Natural gas does not explode on its own, but will ignite if there is a source of ignition and air. This can happen only when two things occur simultaneously: the concentration of natural gas reaches 4 to 14 percent relative to the air and it comes into contact with a source of ignition that is 850 degrees Fahrenheit or more.

If you cause even minor damage to a natural gas pipeline, immediately contact New Mexico Gas Company  at 888-NM-GAS-CO (888-664-2726). A scrape in the pipeline coating, or a dent or a crease in the pipeline may cause a rupture or leak in the future. DO NOT attempt any repairs yourself.

If the damage to a gas line results in gas escaping from the line, immediately leave the area, then call 911 and call New Mexico Gas Company at 888-NM-GAS-CO (888-664-2726).

NM811 - By Dialing 811
Remember, before beginning any project that involves digging, contact NM811. There are two ways to contact 811 to file a standard line locate request:
  • By phone - call 811. One Call operators take routine line locate requests from 7:00 am to 5:00 pm, weekdays.
  • Online. Routine line locate requests now may also be filed online, anytime, day or night. Visit their website at nmonecall.org and click on the “Request a Line Spot” link in the upper right hand corner of their home page. Your request will be processed the following business day.
NM811 takes emergency line requests after hours over the phone at 811.

For more information about NM811 before you dig, visit nmonecall.org.

See: “Identifying Gas Pipeline Markers” for more information on pipeline markers.

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