If you need to make a payment quickly, you can make a one-time payment to your New Mexico Gas Company account using one of these options:
- Credit or Check card (Visa, MasterCard or Discover)
- ATM Card (with a PULSE or STAR logo)
- E-check or paperless check
- Prepaid VISA or MasterCard gift card -- New!
These services are available 24 hours a day, seven days a week, through Bill Matrix Corporation, an authorized payment processor. To reach Bill Matrix, call toll free: 1-866-680-5512 or visit the Bill Matrix online payment site for New Mexico Gas Company here.
PLEASE NOTE: This link is only for paying your New Mexico Gas Company bill online. If you visit other company Bill Matrix websites, such as for PNM, remember your payment will not be credited to your New Mexico Gas Company account.
The Gift of Heat
If you’ve received a VISA or MasterCard gift card, you can use all or part of it to pay your New Mexico Gas Company bill. Or, you can help someone pay their heating bill by giving them a prepaid VISA or MasterCard gift card, available at retailer kiosks. A natural gas bill payment using one of these gift cards can be made online through Bill Matrix or by calling us at 888-NM-GAS-CO (888-664-2726) and our Customer Service Representatives will be happy to help make the transaction for you.
Bill Matrix charges a $2.95 fee for each transaction. Fees are subject to change. New Mexico Gas Company does not receive any portion of this fee. Bill Matrix payments made by 6:30 pm are processed and credited for the next business day.
IMPORTANT NOTICE
If your natural gas service is scheduled to be disconnected for nonpayment or you are in collection, PLEASE contact New Mexico Gas Company Customer Service with your Bill Matrix payment confirmation number immediately so that disconnect can be stopped and to avoid further collection activity.
If your service has already been turned off, please contact New Mexico Gas Company Customer Service at 888-NM-GAS-CO (888-664-2726) before making your payment. Thank you.