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New Mexico Gas Company
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January 2010
What’s inside: Winter energy saving tips, new online bill paying options, carbon monoxide safety, help with winter heating bills, time to change your furnace filter, HEAT New Mexico winter heating assistance fund, cost of gas and the Customer Service question of the month: why most natural gas bills are higher in the wintertime.

February 2010What’s inside: Energy-smart homes, water heater wraps, auto bank draft, LIHEAP, time to change your furnace filter, HEAT New Mexico winter heating assistance fund, cost of gas and the Customer Service Question of the Month: market factors that determine the price of natural gas.

March 2010What’s inside: Introducing our new online SERVICE STATION and enjoy the convenience of accessing your account, securely and privately, anytime and from anywhere internet service is available; sign up for Paperless Billing available with no restrictions; learn who is responsible for maintaining gas lines to and from your meter; Customer Service Guides; contacting the NM Public Regulation Commission; Customer Service Question of the Month: the best times to call our Call Center; and the cost of gas.

April 2010What’s inside: Introducing our newest payment option: free one-time electronic payments from your checking or savings account; pipeline safety; April is National Safe Digging Month, Call 811; recognizing a gas leak, what to do if there’s a gas leak; Customer Service Question of the Month: "Is it too late to sign up for help paying winter heating bills?", and the cost of gas.

August 2010 - What’s inside: Say Good-bye to Paper with our newest free service: Paperless Billing; how to contribute to HEAT New Mexico and help others stay warm this winter, what to do if there’s a gas leak, who maintains the gas lines on your property, Customer Service Question of the Month, how far in advance should you call to schedule gas service, and the cost of gas.

September 2010 - What's inside: Exciting rebates on high-efficiency gas furnaces, budgeting made easy with budget billing, gas furnace safety check-up, gas pipeline safety, gas emergencies and what to do if you smell gas, how to contribute to HEAT New Mexico to help others stay warm this winter, signing up for help with winter bills, Customer Service Question of the Month, and the cost of gas.

October 2010What’s inside: HEAT New Mexico winter heating assistance fund needs your donation, carbon monoxide detectors, assistance with winter heating bills, protecting against identity theft, your rights and responsibilities, the cost of gas, and the Customer Service question of the month: the most overlooked step in helping lower winter heating bills.

November 2010What’s inside: Chimney Sweep – chimney safety and proper venting of gas appliances; free newsletter for our customers, Tips for Conserving Energy and Lowering Your Winter Heating Bills; HEAT New Mexico heating assistance fund– the season of giving; LIHEAP help with winter heating bills; cost of gas; and the Customer Service Question of the Month: Can I pay my bill online for free?

December 2010What’s inside: Red-tagged for your safety — what do do if your furnace or gas appliance is red-tagged; time to change your furnace filter; landlords — avoid the risks of service disconnection with Landlord Standby Program; share the warmth this holiday season — HEAT New Mexico winter heating assistance fund, LIHEAP assistance with winter heating bills, cost of gas, and the Customer Service question of the month: how to get copies of your monthly gas bill and gas usage for the past year.