For NMGC customers paying through Western Union: Western Union payments made by 6 p.m. are processed and credited to your account for the next business day. If you have not received a disconnect notice or your Western Union payment has been made before the due date on a Disconnect Notice, there is no need to call us to confirm your payment, even though Western Union may instruct you to do so. Our Customer Service Department has been notified of your payment.If you need to make a payment quickly, you can make a payment to your New Mexico Gas Company account using one of these options:
These services are available 24 hours a day, seven days a week, through Western Union, an authorized payment processor. To reach Western Union, call toll free: 1-866-508-9320 or visit the Western Union online payment site for New Mexico Gas Company here.
- Credit or Check card (Visa, MasterCard, Discover or Amex)
- ATM Card (with a PULSE, STAR, NYCE, ACCEL logo)
- E-check or paperless check
Other Western Union Features:
• Set up a Recurring Payment Plan (Check (ACH) or Credit Card)
• Set up a Short Message Service (SMS) Plan (Pay by Text)
• Scan the QR code will direct Customers to the Western Union Mobile Bill Pay site.
PLEASE NOTE: This link is only for paying your New Mexico Gas Company bill online. If you visit other company Western Union websites, such as for PNM, remember your payment will not be credited to your New Mexico Gas Company account.
The Gift of Heat
If you’ve received a VISA or MasterCard gift card, you can use all or part of it to pay your New Mexico Gas Company bill. Or, you can help someone pay their heating bill by giving them a prepaid VISA or MasterCard gift card, available at retailer kiosks. A natural gas bill payment using one of these gift cards can be made online through Western Union or by calling us at 505-697-3335 (Albuquerque Metro) or toll free at 888-NM-GAS-CO (888-664-2726) and our Customer Service Representatives will be happy to help make the transaction for you.
Western Union charges a $2.50 fee for each transaction. Fees are subject to change. New Mexico Gas Company does not receive any portion of this fee.
If your payment is to restore your gas service, please contact New Mexico Gas Company Customer Service at 505-697-3335 (Albuquerque Metro) or toll free at 888-NM-GAS-CO (888-664-2726) between 7:30 am and 6:00 pm, weekdays, to make arrangements to have your service restored. Thank you.