| Paying and Payment Options > Paying Your Bill |
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 New Mexico Gas Company offers a variety of payment options for your convenience. With more choices than ever before, you can choose the methods that best fit your budget and lifestyle. Please follow the links on the left for more information available on our website.
For customers who prefer to pay their bills by mail or in person, we provide return envelopes to enclose your check and payment stub.
Pay in Person. In addition to our 22 business offices, there are about 200 payment locations across the state to pay in person, including drop boxes at participating Wells Fargo branches where you can drop off your payment with no postage needed. You can also pay by cash or check at participating Western Union locations for a small fee. You’ll find a list of payment locations on our website, at the Pay in Person link to the left.
New! Find walk-in payment locations nearest you by using Google Earth! See the link, Payment Locations on Google, for details. One-Time Electronic Payment. Need to pay fast? You can make a one-time gas payment electronically from your checking or savings account — for free with no transaction fees! Payments made by 6:00 pm (MST) will be credited to your account for the next business day. For more information and instructions, please see the link, One-Time Electronic Payment. This is the newest service from New Mexico Gas Company!
Automatic Payment. If you prefer to have your natural gas bills paid automatically every month — on time, every time — and never have to write a check or worry about a missed or late payment, you can sign up for our Automatic Bank Draft plan. Each month, your natural gas bill payment will be automatically deducted from your designated checking or savings account. See the link, Automatic Payments, for more information and to sign up.
Electronic Bill Paying. Most banks and credit unions also offer electronic bill paying, making it easy to pay your gas and other bills electronically every month. See the link, Electronic Bill Paying, for more information on setting it up with your financial institution.
One-Time Card Payments. To make a one-time payment using an e-check, or credit, check or debit (ATM) card by phone or online, this service is offered by Bill Matrix for a $2.95 transaction fee.
Budget Billing. We offer a free program to help our customers avoid unexpectedly large natural gas bills and make managing budgets easier. Our Budget Billing program evens out your monthly bills so you pay the same amount each month.
Third-Party Notification. Offering peace of mind for loved ones, our Third-Party Notification plan allows New Mexico Gas Company to notify a third party if a customer’s account is more than 30 days past due, or if the customer is at risk of having their service disconnected.
Payment Plans. If you are low income, elderly, disabled or have other special circumstances, you may be eligible for an extended payment plan and other assistance programs. Please see the link, Payment Plans, for more information and to request a payment arrangement. 
SERVICE STATION. At our new online SERVICE STATION, you’ll find a variety of online payment options to choose from. See the SERVICE STATION link to the left for more information on accessing and managing your account online.
Please Note:
If you get a notice of disconnection of service for nonpayment, please take your payment in person to one of our Business Offices or a participating Western Union location. If you pay by 6:00 pm on the date noted on your Disconnect notice, you can make your payment through Western Union and your payment will be credited to your account in time to avoid disconnect. If you wait until the day your disconnect is scheduled to make a payment at Western Union, please be sure to call us at 505-697-3335 (Albuquerque Metro) or toll free at 888-NM-GAS-CO (888-664-2726) first.
Please do not mail or put your payment in a Wells Fargo drop box if you have received a notice that your service is to be disconnected.
Identity Theft
If you believe an account has been opened in your name without your consent or knowledge, we urge you to file an identity theft claim with us. You can download a copy of the Identity Theft claim form here. More information on identity theft is also available here from the U.S. Federal Trade Commission.
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