New Mexico Gas Company offers a variety of payment options that best fit your budget and lifestyle.
For customers who prefer to pay their bills by mail or in person, we provide return envelopes to enclose your check and payment stub.
At Manage My Account, you’ll find a variety of online payment options to choose from.
Pay in Person. In addition to our 22 business offices, there are about 200 payment locations across the state to pay in person, including drop boxes at participating Wells Fargo branches. You can also pay by cash or check at participating Western Union locations for a small fee.
One-Time Electronic Payment - You can make a free one-time gas payment electronically from your checking or savings account. Payments made by 6 pm (MST) will be credited to your account for the next business day.
Automatic Payment - Have your natural gas bills automatically deducted from your designated account monthly.
Electronic Bill Paying - Most banks and credit unions also offer electronic bill paying.
One-Time Card Payments - To make a one-time payment using an e-check, or credit, check or debit (ATM) card by phone or online, this service is offered by Bill Matrix for a $2.95 transaction fee.
- We offer a free program to help our customers manage their budgets. Our Budget Billing program evens out your monthly bills so you pay the same amount each month.
- Our Third-Party Notification plan allows us to notify a third party if a customer’s account is more than 30 days past due, or if the customer is at risk of having their service disconnected.
- If you are low income, elderly, disabled or have other special circumstances, you may be eligible for an extended payment plan and other assistance programs.
If you get a notice of disconnection of service for nonpayment, please take your payment in person to one of our Business Offices or a participating Western Union location. If you pay by 6:00 pm on the date noted on your Disconnect notice, you can make your payment through Western Union and your payment will be credited to your account in time to avoid disconnect. If you wait until the day your disconnect is scheduled to make a payment at Western Union, please be sure to call us at 505-697-3335 (Albuquerque Metro) or toll free at 888-NM-GAS-CO (888-664-2726) first.
Please do not mail or put your payment in a Wells Fargo drop box if you have received a notice that your service is to be disconnected.
If you believe an account has been opened in your name without your consent or knowledge, we urge you to file an identity theft claim with us. You can download a copy of the Identity Theft claim form here
. More information on identity theft is also available here
from the U.S. Federal Trade Commission.