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New Mexico Gas Company
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To report any natural gas-related emergency:
  • Contact New Mexico Gas Company immediately at 888-NM-GAS-CO (888-664-2726).
  • Emergency response service is available 24-hours a day.
  • If you smell gas, don’t delay — get away! Get everyone out of the building immediately — then, call New Mexico Gas Company from a safe distance.
  • Do not turn on or off any electrical or battery-operated devices, as this may cause a spark. This includes not using garage door openers, radios, televisions, computers or telephones.
  • Avoid open flames. Do not strike a match or flick lighter. Do not smoke.
  • Do not return to the building until the gas company safety experts have given the all-clear.
If you smell gas outside
  • Clear the area immediately.
  • Do not use any electric or electronic devises, including cell phones, in the area.
  • Call New Mexico Gas Company at 888-NM-GAS-CO (888-664-2726) from a safe distance away.

Helping to keep you safe
New Mexico Gas Company is committed to the safety of our employees and our customers. We conduct all our operations with that goal in mind. We urge you to review the safety information here and at the links provided to the left to learn more about natural gas and the safety standards of New Mexico Gas Company.

Natural gas itself is not dangerous. But, like any product in your home, natural gas can present hazards if misused. Because it is an odorless and colorless gas, for your safety, we add a harmless ingredient to give it a rotten egg or strong sulphur-like odor to help detect leaks. You can recognize a natural gas leak in several other ways, including an unusual hissing noise, blowing dirt for no apparent reason, an unusual dry spot in the ground or dead vegetation for no apparent reason, bubbling water, and frozen ground in warm weather.

stoveNew Mexico Gas Company urges you to follow these simple safety tips with natural gas appliances:
  • Follow the manufacturer’s instructions in the care and operation of all natural gas appliances.
  • Always have qualified experts handle installations and repairs.
  • Always make sure no gas has accumulated around the pilot or burner before relighting a pilot light. If accumulation occurs, call New Mexico Gas Company immediately at 888-NM-GAS-CO (888-664-2726).
  • Keep all combustibles away from the flame of your natural gas appliance. Keep burner and surrounding surfaces clean.
  • Don’t store household chemicals or combustible materials near gas appliances.
  • Make sure the flues of any automatically-controlled appliances are kept clean and are correctly vented.
  • Never heat a room using your gas stove or oven.
  • Use potholders while cooking, rather than a dish towel which can catch fire.
  • In the event of a fire while cooking on a gas range, turn off the burner and use a dry powder fire extinguisher designed for kitchen and grease fires - never use water on a grease fire.
  • Teach children never to turn on or light any appliance. All appliances have been approved for safety, and many have automatic shut-off valves, but they can’t always cope with the curiosity of a child.
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