To start or transfer natural gas service, contact New Mexico Gas Company Customer Service at 505-697-3335 (Albuquerque Metro) or toll free at 888-NM-GAS-CO (888-664-2726). Call Center is open from 7:30 a.m. to 6 p.m. weekdays. Or, stop in at any New Mexico Gas Company Business Office during regular business hours. Click here for list of our Business Offices across the state.
Service is scheduled on an as-available basis, so please contact us as soon as you know you are moving so that we may schedule service for you. We recommend calling at least three days before you need the service to begin. Service appointments are usually all-day, but we may sometimes be able to make other arrangements.
The New Mexico Gas Company service technician will need access to your gas meter and, sometimes, may also need access inside the building to check safety issues. The building must be open and vacant with the meter accessible, or an adult at least 18 years of age may provide access to the premises. Other access arrangements may be able to be made through your customer service representative. Customers are asked to eliminate safety risks, such as a dog that may prevent safe access to the meter.
If your natural gas service has been interrupted for any reason and you would like to resume service, please contact our Customer Service at 505-697-3335 (Albuquerque Metro) or toll free at 888-NM-GAS-CO (888-664-2726) between 7:30 a.m. and 6 p.m. weekdays. Or, again, you may stop in at any New Mexico Gas Company Business Office during regular business hours. Thank you.