If You Smell Gas

Preventing damage, recognizing a leak and knowing what to do in the event of a leak are important ways you can help ensure your safety and the safety of others.

Recognizing a gas leak

Natural gas is odorless and invisible so, as a safety precaution, a harmless additive is added to give gas a rotten egg or sulfur-like odor. You can recognize a natural gas leak in several other ways, including an unusual hissing noise, blowing dirt for no apparent reason, an unusual dry spot in the ground or dead vegetation for no apparent reason, bubbling water, and frozen ground in warm weather.

What to do if there’s a gas leak

If You Smell Gas or suspect a gas leak, don’t delay — get away! Get everyone away from the area or out of the building immediately, then call 911 and our 24/7 hotline at 1-888-NM-GAS-CO (1-888-664-2726).

Do not do anything that might cause a spark, including turning on or off any electrical or battery-operated devices or using garage door openers, radios, televisions, computers or telephones. Avoid open flames. Do not strike a match or flick a lighter. Do not smoke. 

Finally, do not return to the building until New Mexico Gas Company safety experts have given the all-clear.